Privacy Policy

[Updated as of August 2016]

Your Privacy is very important to us. By using TapReason you agree to our privacy policy as describe below. Read the following in order to get an overview of what our service entails. If you have any concerns that aren't covered here, please contact us.

INTRODUCTION
TapReason Ltd. (“TapReason" , "Uplift.ai", “we”, "us", “Our” or “Ours”) respects the privacy of the users (“User”, “You”, “Your” or “Yours”) of its services and/or its website at https://www.tapreason.com/ (the "Service(s)" and "Site" respectively as such terms are defined in detailed in our Terms of Service at https://www.tapreason.com/tos.aspx (the "TOS")) and is committed to protect the personal information that its Users share with it. We believe that you have a right to know our practices regarding the information we may collect and use when you use our Site and/or our Service. We also respect the privacy of your application users (“App’s End-Users” or “End-Users”) and we believe that you have the right to know what our practices regarding the information we may collect and use when your App’s End-Users are connected and use our Service (TapReason’s SDK).

1. YOUR CONSENT (PLEASE READ CAREFULLY!)
BY ENTERING TO, CONNECTING TO, ACCESSING OR USING THE SITE AND/OR SERVICE AND/OR BY OPENING AN ACCOUNT AND/OR BY INSTALLING THE "TapReason" SDK YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE "PRIVACY POLICY"), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS OR USE THE SITE (INCLUDING BUT NOT LIMITED TO THE SERVICES) IN ANY MANNER AND UNINSTALL THE "TapReason" SDK FROM YOUR APPLICATION.

2. INFORMATION COLLECTION
TapReason Site and Service collects only the relevant data in order to provide our Services. We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through Your active acceptance to the Terms and the Privacy Policy. “Personal Information” means information that can be directly associated with a specific person or entity such as a name or e-mail address, or information about activities directly linked to a person, such as that person’s location. You are not required by law to provide us with any such information, but by using the Site and/or Services and/or by installing the TapReason SDK and agreeing to the Terms and/or by using an application including the TapReason SDK you agree to provide us with such information. 2.a. Which information may we collect from our Users? We may collect the following types of data and information from our Users: i) Non-identifiable and anonymous information (“Non-Personal Information”). Non-Personal Information which we collect consists of technical information and behavioral information, and may include, among other things, type and version of operation system, type of browser, screen resolution, browser and keyboard language, referrer, User’s 'click-stream' on the properties and the User's browsing history (visited pages and dates). ii) individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature. 1. Users who are only visiting our Site do not need to provide any Personal Information 2. Users who are interested in opening an Account in order to use our Services will be required to provide details via the registration form on the Site (namely their name, address, email address, company name, the name of their application and required application ids and phone number). 2.b. How do we collect information from our Users? We use the following methods to collect information: i) Non-personal information: we collect this information through your use of the Site and/or Service. When you are use the Site and/or Service we may gather, collect and record the information relating to such usage. ii) Personal information which you provide us voluntarily: we collect this information when you register to our Site and open an account by completing the registration form We also collect information when you contact us for any reason. We store the personal information either independently or through the help of our authorized third-party service providers (See section 6 below). 2.c. Which information we may collect on App’s End-Users As part of the service we may receive data about your End-Users in connection with the End- Users’ usage of your application (the "End-User Data"). We collect Non-Personal Information regarding the End-Users, which consists of technical information and behavioral information, and may contain: operation system type and version which the End-User is using, the usage length, the phone model which the End-User is using, End User’s location, screens and pages the End-User visited in the application, touch gestures the End-Users performed in the application, scrolling activity and the text the End-User types on the application and any other actions the End-User performed (clicked buttons, scrolled and etc...) in the application. One category of data we may collect is data connected to the End-User’s use of the application, such as the application’s name, hours and dates of usage, in-app navigation flow, click patterns, in- app purchase history, physical button clicks, keyboard activation, custom application events, exceptions, rule activation history and install referral information. We may also collect device based information such as device type and manufacture, OS version, internet connection information, cellular operator’s identity, geo-location, Android ID, IP address and which applications are installed on your device. We do not collect the End-User’s name or contact information. 2.d. How do we collect information from App’s End- Users? End Users data is collected through TapReason’s SDK, which is installed on applications owned by our Users. All of this Non-Personal Information is sent to TapReason’s server only after the app is minimized to the background on the End-User’s device. We have no direct relationship with the individual End-Users. Therefore, an End-User who seeks to remove our Services from his device must uninstall the application that contains TapReason’s SDK.

3. INFORMATION USE
3.a. What are the Purposes of the Collection of Information about Our Users? iPersonal Information is collected in order to:

  1. Allow Users to use the Site and/or Service, including in their applications.
  2. Allow us to contact the registered Users, in order to receive feedback with respect to their use of the Site and/or Service.
  3. Provide the Users with applicable support.
  4. We also collect information for statistical and research purposes and for the customization and improvement of the Service and/or Site.
3.b. What are the Purposes of the Collection of Information from App’s End-Users? Information is collected in order to use it for statistical and research purposes, for the provision of our Services to the Users, and for the customization and improvement of the Service and/or Site.

4. SHARING INFORMATION WITH THIRD PARTIES
We do not share, sell, rent, or trade any personally identifiable information of our Users with third parties for their promotional commercial purposes. Notwithstanding, we may share non- personal, aggregate information regarding the Site and/or Services usage. From time to time, we may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends on TapReason’s SDK usage and implementation. Moreover, we may share Users' information with our partners and service providers to facilitate the delivery of the TapReason's Services and as necessary to allow you to enjoy the Site and/or Services.

5. SECURITY
TapReason takes great care in implementing and maintaining your security and uses reasonable efforts to protect your personal information against unauthorized access and unauthorized alteration, disclosure or destruction. However, we cannot guarantee that your personal information will be absolutely protected. For example, your personal information may be affected by actions outside of our control, such as computer "hacking" and physical theft. You acknowledge that you provide your personal information at your own risk.

6. THIRD PARTY SOFTWARE / SERVICE
While using the Site and/or Service we may be using third party software and/or service, in order to collect, store and/or process the information detailed herein. Such software/service include without limitation, Google Analytics (http://www.google.com/analytics/), Microsoft Azure Servers, Amazon AWS Servers, Hotjar Analyics Services, Zopim Customer Support Services, Woopra (http://www.woopra.com/), Inspectlet (http://www.inspectlet.com/) and WalkMe (http://www.walkme.com/).

7. THIRD PARTIES
This privacy policy applies only to information that we collect from you. Certain portions of the Site may direct your internet browser to a third party web site or a portion of the Site controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our Site). Disclosure of personal information to such third party shall be subject to the terms of such third party's privacy policy. We are not responsible for the privacy policy or content of web sites that we do not own, even if such a site is linked on our Site.

8. PAYMENT
We may accept payment through certain online payment method (namely, PayPal) which enables You to send payments securely online using a credit card or bank account. Please see the PayPal website (https://www.paypal.com) for more information. Please note that You shall be subject to the applicable PayPal's Terms of Use (See https://www.paypal.com/cgi-bin/ webscr?cmd=p/gen/ua/policy_bonus-outside). TapReason is not affiliated with PayPal, as each is an independent contractor, and neither is the agent or employee of the other, and neither is responsible in any way for the actions or performance (or lack thereof) of the other. Use of PayPal's service is on Your sole discretion and sole liability.

9. COOKIES AND LOCAL STORAGE
When You access or use the Site and/or Service, we may use industry-wide technologies such as "cookies" and Flash (or similar technologies), which stores certain information on Your computer ("Local Storage") and which will allow us to enable automatic activation of certain features, and make Your experience much more convenient and effortless.. Most browsers will allow You to erase cookies from Your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash, You should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if You block or erase cookies, or change the settings of Flash, Your online experience may be limited. We may also use certain third-party cookies. These are a different kind of cookies, stored on your computer by third parties, rather than by TapReason. This kind of cookie is only read (and not altered by the Site) each time You visit the Site, and also when You visit certain websites or applications that uses similar cookies. Third-party cookies usually store only Non-personal Information, such as the web pages You have visited, the duration of Your browsing, etc.

10. ANTI-SPAM POLICY
TapReason does not send spam or sell email addresses. If you received an unsolicited email invitation to join TapReason or to attend an event, the invitation was generated by a User of the Site or another third-party, and not by TapReason. Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions on this Site and/or Service, without offering you the opportunity to opt out of receiving them unless you cancel your account.

11. USE BY CHILDREN
We do not knowingly collect personally identifiable information from children under the age of 14. In the event you become aware that an individual under the age of 14 has enrolled without parental permission, please advise us immediately.

12. FEEDBACK
When you provide feedback, please remember that any information disclosed in this venue may be automatically made public, and such information will not be considered Personal Information by TapReason. You should exercise caution when disclosing any information (including Personal Information) in such a venue, as you do not know who will access or use such information and for what purposes.

13. UPDATING, REVIEWING OR CORRECTING INFORMATION
You may update, review or correct the Personal Information on the Site and/or Services, at any time e-mailing us at [email protected] . 14. OTHER USES OR TRANSFER OF YOUR INFORMATION We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or digital content of any user suspected to have engaged in illegal or infringing behavior. In providing the Services, we may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside the United States, Canada or the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business. We may transfer our databases containing your Personal Information if we sell our business or part of it.

14. CHANGES OF THE PRIVACY POLICY
TapReason reserves the right to modify or amend this Privacy Policy at any time and for any reason. You are encouraged to check and revisit this page as often as you wish to update yourself with any changes. If you have any questions regarding this policy or do not feel that your concerns have been addressed, please direct your questions to: [email protected]